all items are not allowed to be exchanged or returned, but only in the following cases:

1. The product is damaged due to delivery, and the customer must contact customer service within 24 hours from the date of receipt of the shipment via email: [email protected] or through WhatsApp to order online at: 00966539277711, or customer center number 920007709 with Give all details related to the damage, including a photo and application number.

2. The item is defective or damaged

3. The product was delivered to an incorrect address.



We cannot guarantee that products will be available immediately, as stock changes throughout the day. In the event that the said item is not available, the customer will be informed of this and the customer is eligible in this situation to request a review or a full discount. If the customer does not respond within 24 hours, Annie and Danny have the right to cancel the order

For the security of our customers, chocolate is a sensitive item that cannot be replaced after being delivered to the customer and payment will be made with another order if any errors occur.